Shipping Policy

Have questions? Contact our support team at [email protected] or call us at +44 7309 084666 during our business hours: Mon – Fri: 8AM – 5PM PST

At Satogear, we aim to deliver your order as quickly and efficiently as possible. Please review our shipping policy below for estimated timelines and rates.

📦 Order Processing Time

• All orders are processed within 3–5 business days.
• Orders are not processed or shipped on weekends or public holidays.

⏰ Our Daily Order Cut-Off Time

• Orders placed after 2:00 PM PST will be processed on the next business day.
• Orders placed before 2:00 PM PST begin processing on the same business day.

🚚 Estimated Shipping Time

• Standard shipping typically takes 7–14 business days after processing.
• Shipping times may vary depending on your location and external factors such as customs or courier delays.

💰 Shipping Rates

• Standard Shipping: $5.95 (flat rate)
• FREE Shipping on all orders over $99 (after discounts, before tax)

🌎 Shipping Locations

• We ship worldwide. If your country isn’t available at checkout, please contact us at [email protected].

📩 Order Tracking

• You will receive a tracking number via email once your order has been shipped.
• Tracking updates can be viewed on the shipping carrier’s website.

Have questions? Contact our support team at [email protected] or call us at +44 7309 084666 during our business hours: Mon – Fri: 8AM – 5PM PST