Privacy Policy

Effective Date: August 1, 2025

At Satogear, your privacy is important to us. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from https://satogear.com.

1. What Do We Do With Your Information?

When you purchase something from our store, we collect personal information you give us such as your name, address, email address, and phone number as part of the transaction process.

We also automatically collect your IP address to understand your browser, device type, and how you interact with our website.

If you opt in, we may send you promotional emails about our products, new releases, and store updates.

2. Consent

How do you give consent?

By providing personal information to complete a transaction, place an order, verify your payment method, or arrange a return, you consent to our collecting and using it for those specific purposes.

If we ask for your information for secondary purposes (like marketing), we will either ask for your explicit consent or provide a clear way to opt out.

How do you withdraw consent?

You may withdraw your consent at any time by contacting us at:
📧 [email protected]

3. Disclosure

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

4. Payments

All direct payment gateways used by Satogear comply with PCI-DSS (Payment Card Industry Data Security Standard), ensuring your credit card data is:

• Encrypted with SSL and AES-256 encryption
• Stored securely only as long as necessary to complete the transaction
• Processed in a compliant and secure manner by our providers

5. Third-Party Services

We only share your data with third-party providers essential to processing your order. These services may include:

• Payment Processors: Stripe, PayPal
• Shipping Carriers: USPS, UPS, DHL
• Analytics Tools: Google Analytics
• Email Platforms: (for promotional emails with your consent)

These third parties may operate under different privacy laws, especially if located in other jurisdictions (e.g., the USA PATRIOT Act in the United States). Once you leave our site or are redirected to a third-party platform, this policy no longer applies.

🔗 We encourage you to review their privacy policies directly.

6. Security

We follow industry best practices to ensure your personal data is protected:

• Secure Sockets Layer (SSL) encryption
• AES-256 encryption for sensitive data
• PCI-DSS compliance
  While no method of online transmission is 100% secure, we take all reasonable steps to safeguard your information.

7. Cookies

We use cookies to enhance your experience. Below are some examples:

You may choose to disable cookies through your browser settings at any time.

8. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence. If you allow a minor to use this site, you agree that you are responsible and have given proper consent on their behalf.

9. Changes to This Policy

We reserve the right to update or modify this policy at any time. Changes take effect immediately upon being posted on this page.

In the event our company is merged or acquired, your information may be transferred to the new owners to continue service.

📬 Contact Us

If you have questions, or if you would like to access, correct, or delete any personal data we hold about you, please contact:

Privacy Compliance Officer
📧 [email protected]
📞 +44 7309 084666
📍 Satogear, KURO GROUP LTD
7 Coronation Road, Dephna House, Launchese #105
London, NW10 7PQ, United Kingdom
🕐 Mon – Fri: 8AM – 5PM PST